CRM & Analytics Services
Success in business and good customer relationships go hand-in-hand. It’s important to build strong long-lasting relationships with your customers. Not only these customers return, they become brand promoters. Learn more how Lead Eight can turn your customers into brand promoters.
Analytics and User Behavior Tracking
Find out about your customers’ behavior
Let us help you virtually meet your customers. We can bring you right by their side with user recording, or give you aggregate data of what the average iPhone 8 user is asking for on your site. With analytics and user behavior tracking, we learn about your customer’s opinions, preferences, and habits. We can then leverage that to further improve your business and marketing efforts.
CRM and Marketing Automation
Profile individuals and groups to market more effectively
Having a well-planned strategy and the right CRM is like finding the goose that lays golden eggs. The benefits of having a CRM with marketing automation will not only save you time or personnel costs, it will harness the ability to make money even during your sleep.
The better you understand your customers, the more responsive you can be to their needs – CRM does that for you. Paired with marketing automation, they become the dynamic duo that will automate your customer relationship workflow.
Conversion Rate Optimization
Act on the data you have collected
CRM and analytics provide us direction. What we must do is act on it and change the way you operate to improve customer service and marketing. Conversion rate optimization capitalizes on the data collected to create data-driven strategies to help improve your sales on your website. CRO understands your customer’s needs and enhances the customer experience which in turn improves the profitability of your investments.